Our policies and procedures.
Every Amana Kids educator follows the same policies, built on the Education and Care Services National Regulations. Ask the office for a full copy of any policy.
Child Safe Environment
How we keep children safe from harm, including Blue Card requirements, supervision, and our child safe code of conduct.
Privacy & Confidentiality
How we collect, store and share information about your family, and who can access it.
Read our privacy statementComplaints & Feedback
How to raise a concern or give feedback, and how we respond and follow it up.
Submit a complaint or feedbackFees & Payments
How fees are set by educators, how the Child Care Subsidy is applied, and what happens with overdue accounts.
Enrolment & Orientation
What we need from families at enrolment and how children settle in with their educator.
Delivery & Collection of Children
Sign-in and sign-out procedures and who is authorised to collect your child.
Medical Conditions & Medication
Managing allergies, asthma, anaphylaxis and other conditions, and how medication is given.
Incident, Injury, Trauma & Illness
What educators do when a child is hurt or unwell, and how you are told.
Emergency & Evacuation
Fire and lockdown procedures and how often each educator rehearses them.
Sleep & Rest
Safe sleep practices following Red Nose guidance, including regular sleep checks.
Excursions & Transport
Planning, permissions and supervision for outings and routine excursions.
Nutrition, Food & Water Safety
Healthy eating, food handling, and water hazard supervision in educators' homes.